Cancellation and refunds
At Zappy Health, we prioritize the satisfaction and convenience of our clients. You are free to terminate this Agreement at any time within 30 days from the date of initiation for a full refund, no questions asked, provided no medication has been prescribed. This is to ensure that you are 100% satisfied with our services before any substantial commitments are made. To terminate, please send a written notice to solutions@ZappyHealth.com. If any medication has been prescribed and shipped to you,Some readersAre there any hidden fees?
The cost details of all our plans are clearly exhibited on our website. The flat-fee displayed for each plan is the total amount you’ll be required to pay each month.Some readersWhat if my insurance is denied?
If your prior authorization is declined, your insurance will not cover the cost of the prescribed medication. In this instance, you have the option to self-fund your medication via our partnered pharmacies.Few readersHow do I send my labs in?
If you wish to share lab results, images, or any other relevant documents with your physician, you need to log into your PracticeBetter portal. Once there, select ‘Documents’ from the options in the left-hand column. Then, find and click on the red button located at the bottom right corner, which will allow you to upload the desired documents.Few readers